Carrito

Offer expires in:

New Store Location - Queen st w / John st

02/22/2023
2:22PM

How to take a moulding impression. 


Ok, So you've ordered your caps and your mould kit, kudos to you! you're officially halfway to styling your smile!
The first thing you should do before you take your impression though, is check through the package contents included in your kit and read this instructions sheet IN ITS ENTIRETY. Your kit should include: Putty, Activator, Tray, Gloves.


Place all containers of impressions putty in the fridge for 15 minutes. That should give you more than enough time to read through this sheet and get to grips with the process 😊


Read the following instructions a few times to familiarise yourself with the moulding process. 

STEP 1: Prep

Prep your mouth by swishing some water around in order to dislodge and get rid of any food and hard to reach debris. If you're about to take an impression and haven't brushed your teeth yet.. please do.
Place the impression tray into your mouth to see if it's the correct fit and at a comfortable length. Make sure that the tray feels comfortable and that the length causes no pain past your back teeth.

 

STEP 2: Gloves

Gloves

Put on the gloves, which should have come included within your mould kit. If for some reason, your mould kit arrived without gloves, you can still take an impression moulding of your mouth, but the gloves make things a lot easier!

 

STEP 3: The Putty

putty

Empty the contents of ONE container of putty into your (now gloved) hand, and spread the putty out into a flat putty pancake!

 

STEP 4: The Poke

poke

Poke a small well into the pancake. This is to hold the activator liquid before you mix.

 

STEP 5: Activator liquid

Activator Dropper

Add 10 drops of the activator liquid into the small well in the putty.

 

STEP 6: Mix 'n' Roll

mix

Mix the putty and activator together until the liquid is completely incorporated into the putty for a maximum of 20 seconds. Roll the now mixed putty into a sausage shape, ready to place in the tray.

 

STEP 7: Load The Tray & Bite

load the tray

Load the sausage shape putty into the tray.

open mouth

(Here comes the most important part! make sure you do this in front of a mirror for extra help.)

  • Open your mouth, and pull out the lip covering the row of teeth you want to mould (Top lip for top row, bottom lip for bottom row).
  • Align the tray over the teeth, and gently bite down into the putty. once you bite down, do not let go, stay biting!
  • allow your lip to cover the tray and press your fingers over your lip to smoosh the putty along your gums. (This lets us capture your whole tooth shape).
  • stay as still as possible for 3 minutes.

 

STEP 8: Review

review

Remove the mould by tilting the handle of the tray left to right, until the tray pops free.
Carefully inspect your mould. You want the impression to show all the teeth you want capped in fine detail including the gumline shape. If you can't see this properly, take another swing at moulding yourself.

Your impression should resemble the picture above.
If you are happy with your impression, take some pics & vids, and send them to us at: Info@get-cappd.com

Make sure to include your name and order number in the email subject.

Include the corresponding tooth numbers for your caps within the email.tooth codes

Once, we've verified your mould, you'll then be given the ayy-okay! we'll tell you how to send your mould back to us. Then you can sit back, relax, and get cappd!

PICK UP INSTRUCTIONS & POLICY

You’ll get an email or message from us when your piece is ready. No message means no pickup. If you haven’t heard from us, your grill is still in production.
YES. Once you get your “Ready for Pickup” message, use the link in the email or the “Appointment Options” tab in our main menu to book a collection time. If you don’t book, we won’t know you’re coming and we can’t guarantee same-day handoff.
Pickup times are set to keep our production and appointments running smoothly. If you can’t make the available slots, please reschedule within the times provided. We cannot accommodate off-hour pickups like Sundays or after-hours requests.
No. Walk-ins like that without confirmation slow down production for everyone. Please wait for your pickup notification and book a slot. This keeps your order and everyone else’s on schedule.
Only if you have received your pickup notification and booked a time. Being close by does not mean your order is ready. We will notify you as soon as it is.
Yes. You must send us written permission by email or DM with the full name of the person collecting for you. They will need to bring a valid photo ID to verify at pickup. No ID means no handoff.

RUSHING YOUR ORDER

Once production has started, timelines cannot be changed. Standard turnaround is 2 to 5 weeks, or 7 to 10 business days if you purchased our Rush Service at checkout. If you did not select the rush option when placing your order, we cannot guarantee your piece will be ready in time for your event.
7-10 Business days. - That means 9-5, Weekdays only. Weekends do not count as business days

Mail In Mould Kits/Grillz

Yes. You must send photos or a short video of your at-home mould before mailing it. This lets us confirm the impression is usable and prevents delays, reprints, and refund requests. Wait for our “Approved to Ship” message before you post it.
What we are checking for - All teeth you are capping are fully captured with clean margins. - No large air bubbles, tears, or shallow spots. - Putty seated evenly in the tray. No twists or folds. - The impression is fully cured and dry.
- Three clear photos in good light. Front, left 45°, right 45°. - One close photo of the tooth margins you are capping. - A 15 to 30 second video slowly rotating the tray so we can see depth and detail. - Include your full name and order number.
If your tracking shows it was delivered to us, it’s 99% certain we have it. We’ll send you a confirmation once your mould is checked in and moved into production. If you haven’t heard from us after two business days, feel free to reach out with your tracking number so we can double-check.
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